Complete management service. Specializes in helping property owners turn their vacation rentals into thriving businesses. We offer a range of services designed to make vacation rental management seamless and profitable:

maximize your
property potential

want to become a

shiny happy partner?

We would love to hear more about you and your property and show you

how easy it can be maximizing your property potential

how we

can help you

the pool at Secret Hill hotel, Lefkada Greece

Deluxe room at Secret Hill hotel, Lefkada Greece

Creating a Unique Identity and Content: Tailoring each property's branding and storytelling to match its unique characteristics, focusing on its location, heritage, and target guests.
Food & Beverage: Expertise in elevating the F&B offerings to their maximum potential, including menu development, staff training, and operational efficiency, ensuring a top-notch dining experience for guests.
Housekeeping: Providing exceptional housekeeping services through a combination of in-house teams and trusted outsourcing partners, ensuring the highest cleanliness and guest comfort standards.
Maintenance: Consistent and effective maintenance services ensure the property is always in its best condition, addressing aesthetics and functionality.
Marketing Strategy Development: Develop innovative marketing strategies tailored to the property’s unique selling points to increase visibility and attract the ideal clientele.
Organized Management System: Implementing efficient management systems for streamlined operations, effective staff management, and accurate financial tracking.
Professional Team Building: Building a skilled hospitality team through selective recruitment and comprehensive training focused on excellence in guest service.

PROPERTY MANAGEMENT

Listing Creation and Management: Crafted and managed listings for each property, focusing on clear, attractive, and up-to-date information.
Listing on Multiple Platforms: Showcasing properties on various online booking and travel websites to reach more potential guests.
Integration with Social Networks: Using social media effectively to enhance the property's online presence and engage with audiences.
Social Networks Marketing: Promoting properties through social media, building brand awareness, and communicating directly with guests.
Customer Loyalty Programs: Develop rewards programs for returning guests to encourage repeat visits and build a loyal customer base.
Professional Photography: Using high-quality photographs to highlight each property's unique features and ambiance.
Price Optimization: Applying smart pricing strategies based on market analysis, demand, and competition to maximize revenue.

ONLINE MANAGEMENT

sunset view from Secret Hill hotel, Lefkada Greece

Personalized Guest Experience: Offering tailored services to enhance the
guest's stay.
Local Experience and Activity Coordination: Arranging local tours and activities for an authentic experience.
24/7 Guest Support: Providing round-the-clock support to address guest needs or concerns.
Wellness and Health-Focused Amenities: Incorporating wellness and health options to align with MALLA’s wellness culture.
Feedback and Review Management: Actively managing guest feedback to improve the guest experience continually.

GUEST MANAGEMENT

yoga and retreat events at malla club hotels

You can call us or fill out the form

Tel. +972 54-5338021

malla